Know when field work
needs attention
Hellotracks Alerts monitors field activity continuously and notifies the right people when something important happens — or fails to happen.
Move from watching the map to managing by exception
Live location is powerful, but managers should not stare at a dashboard all day. Alerts let your team manage by exception — Hellotracks watches for the conditions you define, records every triggered event, and notifies the right channels instantly.
Alert Rules
Create alert rules without writing code
Build and maintain alert configurations from the dashboard. Define who an alert applies to, what triggers it, which places or zones are in scope, when it runs, and where notifications go.
- Name the rule and set who it applies to
- Choose a trigger from 9 supported conditions
- Scope to a specific place or run anywhere
- Limit by weekday and time window
- Route to dashboard, email, Slack, or webhook
Check-in & Check-out
Know when workers arrive and leave
Trigger alerts when selected workers or teams check in or check out at a place. Use this for high-priority customers, sensitive locations, time-critical visits, deliveries, and service appointments where arrival and departure matter.
- Alert when a technician arrives at a premium customer
- Notify when a driver checks out from a depot
- Record every arrival at a restricted location
- Detect missing arrivals within a defined window
- Detect incomplete departures at end of shift
Zone Alerts
Use geofences as operational triggers
Connect alerts to any geofenced zone. Trigger when workers enter or leave depots, customer properties, restricted areas, warehouses, or any custom operational boundary. Danger zone alerts flag entries that should stand out immediately.
- Zone entry and zone exit triggers
- Danger zone for high-sensitivity areas
- Apply to individual members or entire teams
- Scope by time window and active days
- Route to any notification channel
Alerts Dashboard
Review every triggered alert
Every alert creates a record in the dashboard. Browse recent alerts in a structured table with date, time, type, and message. The rule list shows how often each rule has triggered, including the last 24 hours — so you can see which rules are active and which workflows need attention.
- Structured table of all recent alerts
- Filter by alert type, date, or member
- Per-rule trigger counts including last 24 h
- Highlight recently active rules
- Operational record for compliance and review
9 alert conditions. One rule builder.
Create rules for any combination of field behavior — arrivals, departures, inactivity, connectivity, and zone events.
Worker checks in
Arrival at a place or anywhere during the active window.
Worker checks out
Departure from a place or end of any visit.
Missing check-in
No arrival recorded before the window closes.
Missing check-out
No departure recorded within the expected time.
Idle too long
Worker stationary for 10 min, 30 min, 1 h, 2 h, or 3 h.
No device connection
Device has not reported for a chosen interval.
Zone entry
Worker enters a selected geofenced zone.
Zone exit
Worker leaves a selected geofenced zone.
Danger zone entry
Worker enters a high-sensitivity restricted area.
Alerts go where your team already works
Every alert is recorded in Hellotracks. Connect additional channels to route events to email, Slack, or any external system.
Dashboard
Always onEvery alert is recorded with date, time, type, and message. Always on — no configuration needed.
Send notifications to any email address. Useful for managers who review activity asynchronously.
Slack
Post alerts to any Slack channel. Keep field events visible inside the tools your team already uses.
Webhook
Push structured events to external systems. Includes alert title, action, member, place, and zone context.
Alert workflows that work in the field
Common rules teams create on their first day.
Common questions
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